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Post Office produces CTO function to support ‘substantial and complicated’ strategies

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Post Office reinforces its IT management group as it faces enormous tech change with the country searching

By

  • Karl Flinders, Chief press reporter and senior editor EMEA

Released: 20 Dec 2024 16:19

The Post Office has actually developed a brand-new function to boost its tech management group amidst a continuous job to change the Horizon system provided by Fujitsu.

This comes at a time when the organisation deals with hard choices over the relocation far from the questionable IT system utilized in all Post Office branches.

Subpostmasters were blamed for unusual deficiencies triggered by mistakes in the Horizon software application, which was presented in 1999. Hundreds were incorrectly founded guilty of criminal activities based upon problematic proof from the system, in what is called the Post Office Horizon scandal.

Paul Anastassi signs up with the Post Office from video gaming and home entertainment business Rank Group as interim primary innovation officer (CTO). Performing CEO Neil Brocklehurst informed personnel in an internal message: “… we are eager to shift to our brand-new Executive Operating Model as rapidly as possible in order to provide on the advantages of the Strategic Review for Postmasters and allow more comprehensive modification as essential.”

He included: “With this in mind, we have actually taken the choice to select to the CTO function on an interim basis whilst we finish the recruitment procedure for our irreversible CTO, which is now in progress internally and externally.”

Andy Nice, primary improvement officer at the Post Office, informed Computer Weekly: “The interim CTO function was presented to permit us to increase our innovation management ability provided our substantial and intricate prepare for this location, in addition to allowing me to concentrate on the shipment of our tactical change prepare for business.”

He stated Anastassi has “outstanding, pertinent experience in developing and carrying out innovation methods to allow company enhancement and development”.

The Post Office– under its brand-new management, consisting of just recently designated Nice– remains in the middle of a big job to change the questionable Horizon system from Fujitsu, which is at the centre of the Post Office scandal.

Great and his group fasted to act upon arrival at the Post Office previously this year, stopping briefly the work being done on its scheduled Horizon replacement, the New Branch IT (NBIT) task.

The NBIT job to develop an internal software application platform to change Horizon was running late and extremely over spending plan. Expenses had actually increased by ₤ 1bn and, as exposed by Computer Weekly in May, a federal government report explained the task as “unattainable”.

There is still a continuous dispute at the Post Office about the method forward for the task, with claims the Post Office is set to purchase the Horizon system from Fujitsu and integrate it with internal industrialized and commercially offered software application.

The Post Office scandal was very first exposed by Computer Weekly in 2009,

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