WEBWIRE– Monday, January 20, 2025
In action to the destructive wildfires in Los Angeles and the surrounding locations, American Express is continuing to support our consumers, merchants and neighborhoods affected by this extraordinary natural catastrophe.
The scenario on the ground is developing, and while we are grateful that our American Express associates in the area are safe, a few of our coworkers are presently displaced, and we will support them through this exceptionally hard time. We are likewise providing assistance to those straight or indirectly affected by this catastrophe, consisting of totally free therapy services for coworkers and their households.
Support Our Communities
To support the instant relief and healing efforts, American Express is devoting over $5 million in financing towards the following efforts:
- Together with our longstanding partner Hilton, American Express is dedicating $2 million that will go towards making20,000 hotel space nights readily available at no chargeto affected individuals throughout the higher Los Angeles location.
- The American Express Foundation hascommitted $500,000 to organizationsproviding emergency situation relief, shelter, health services, and meals, consisting of The American Red Cross, International Medical Corps, and World Central Kitchen.The American Express Foundation is likewise matching qualified coworker contributions to companies supporting relief efforts.
- American Express organizations Resy and Tock will contribute an extra $200,000 to World Central Kitchen, which is on the frontlines working to supply meals and instant relief in affected locations.
- As part of The American Express Golf Tournament, American Express will contribute a minimum of $300,000 to Feeding America and the California Fire Foundation.The business is likewise hosting a neighborhood occasion with FIND Food Bank in Coachella Valley to load and contribute food and other materials to be dispersed to those in requirement throughout Los Angeles.
- American Express is sponsoringFireAid, a music market effort to come together and assist raise cash for LA neighborhoods ravaged by wildfires on January 30, at the Intuit Dome and Kia Forum. Tickets will go on sale Wednesday, January 22 at 12:00 p.m. PST on Ticketmaster.
Support Our Customers and Merchants
In addition to supporting neighborhood relief efforts, American Express is offering instant support for its Card Members and merchants found in the LA-area impacted by the wildfires. For aid or concerns about if you get approved for help, please connect to Customer Service by means of the Amex app, online chat, merchant login, or the number on the back of your card. Steps we are taking consist of:
- Momentarily waivingor refundinglate feesand returned payment feesfor its U.S. Consumer, Small Business and Corporate Card Members most straight affected by the fires.
- Briefly extending conflict action timeframes for American Express-accepting merchants that have direct card approval relationships with us.
- Momentarily rebating the merchant discount rate for charitable contributions made on American Express Cards to the American Red Cross, as it continues to support the California wildfires.
- Briefly waiving regular monthly charges for all Resy and Tock dining establishments in impacted locations.
