Chatbots have an alarming propensity to generate false information, but present it as accurate. This phenomenon, known as AI hallucinations, has various adverse effects. At best, it restricts the benefits of artificial intelligence. At worst, it causes real-world harm to people.
As generative AI enters the mainstream, the alarm bells are ringing louder. In response, a team of European researchers has been vigorously experimenting with remedies. Last week, the team unveiled a promising solution. They say it can reduce AI hallucinations to single-figure percentages.
The system is the brainchild of Iris.ai, an Oslo-based startup. Founded in 2015, the company has built an AI engine for understanding scientific text. The software scours vast quantities of research data, which it then analyses, categorises, and summarises.
Customers include the Finnish Food Authority. The government agency used the system to accelerate research on a potential avian flu crisis. According to Iris.ai, the platform saves 75% of a researcher’s time.
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