Like numerous healthcare facilities and health systems, Northwell Health– New York’s biggest health system and personal company– was challenged by continuous personnel scarcities, high labor expenses and dependence on agreement company labor throughout its 22 healthcare facilities.
To assist deal with these concerns, Northwell Health effectively carried out an internal resource swimming pool called FlexStaff to fill short-lived positions utilizing internal staffing resources whenever possible.
THE PROBLEM
A difficulty was the absence of an integrated system that might offer a total image of all short-lived labor usage for both the FlexStaff internal resource swimming pool and agreement staffing firm resources. Dependence on diverse systems and manual procedures caused ineffectiveness and increased administrative concerns that made it tough to handle labor expenses successfully.
“Northwell’s management had an interest in incorporating the internal resource swimming pool along with the management of momentary agreement staffing company labor on a single, unified labor force platform to improve the sourcing and release of all momentary resources in one smooth workflow,” stated Carolyn Doyle, system vice president at Northwell Health and CEO of Northwell Health FlexStaff.
“We likewise required central management tools that would supply exposure throughout the whole short-term labor force, enabling Northwell to make use of the most cost-efficient resources and effectively handle credentialing and efficiency tracking,” she included.
PROPOSITION
Supplier Prolucent proposed a thorough versatile labor force platform with a vendor-neutral handled company and contemporary supplier management system that would change Northwell’s short-lived staffing design throughout the business.
“A standout function was the business’s vendor-neutrality for the satisfaction of agreement company personnel,” Doyle described. “Unlike other supplier services connected to one particular staffing company, Prolucent’s platform would permit us to source skill from a vast array of companies, guaranteeing we got the very best rates and a lot of transparent rates.
“In addition, the platform would incorporate perfectly with FlexStaff, guaranteeing Northwell might carry out a unified system to handle our whole versatile labor force more effectively,” she continued.
The proposition stressed structured prospect sourcing, implementation, and compliance and credentialing management through a central system. Automated workflows would make sure Northwell prioritized its internal FlexStaff resources initially, turning to external staffing firms as needed. Advanced analytics and reporting tools assured real-time exposure into labor force information patterns, allowing Northwell to make notified, data-driven choices.
SATISFYING THE CHALLENGE
Carrying out Prolucent’s versatile labor force platform was a collective effort throughout numerous groups at Northwell Health.
“Our HRIT group in addition to FlexStaff management were essential users of the innovation,” Doyle kept in mind. “The platform was incorporated with FlexStaff’s exclusive web application to guarantee a smooth information circulation and automate a number of labor management procedures.
“Integration with the existing service assisted reduce the application time utilizing a streamlined information transfer procedure,” she continued. “Close partnership in between innovation groups made sure an effective application.”
Users can handle whatever from sourcing and credentialing prospects to onboarding and compliance management. Utilizing the central platform, users have real-time presence into all employment opportunities throughout the health system,