Oracle Introduces New AI-Driven Workflows to Help Organizations Automate the Complete Customer Service Lifecycle
New AI-powered abilities increase service effectiveness, decrease time-to-resolution, and enhance the consumer experience
WEBWIRE-- Thursday, October 10, 2024
Oracleannounced brand-new AI-powered abilities withinOracle Fusion Cloud ServiceandOracle Fusion Cloud Field Servicethat assist service groups increase performance, much better comprehend client problems, and serve their consumers better. The most recent updates enhance consumer fulfillment by immediately determining consumer problems, suggesting actions, simplifying resolution, and enhancing newbie repair rates.
Service groups are anticipated to provide constant, on-demand, 24/7 consumer care and in this environment, every second of time conserved assists enhance the experience and construct commitment, stated Jeff ...