HIMSSCast: Patient experience in 2024: What’s next?
Healthcare facility and health system C-suite executives and health IT leaders understand the client experience is important to continuous success in health care.
The concern is: How to continuously enhance it?
Today's podcast takes a look at what's on the horizon for the client experience and looks for to address that concern. Our visitor, from Press Ganey Associates, a client experience speaking with company with 40 years of experience in the field, is Chrissy Daniels, primary experience officer.
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Talking points:
The client experience need to focus on ease of access and equity in client care.
The client experience in 2024 requirements to check out ingenious methods to client engagement and educati...