The Hotel General Manager of the Future
The function of a Hotel General Manager is developing quickly. As the market browses an intricate landscape of financial obstacles, technological developments, and altering visitor expectations, the qualities of an effective leader are going through an improvement. To get insights into the essential qualities needed for hotel GMs in the future, we looked for point of views from market specialists: Matthew Engel, James Flynn, Frank Otero, and Dakeya Christmas.
Matthew Engel, Managing Director/ Partner, T.R. Engel Group:
The GM of the future requires a large range of capability. Preferably, they hung around in their profession in each of the classifications to show self-confidence and skills with their coworkers, which seldom holds true.
Within the executive committee at the residential or c...