13 Customer Service Stories That Took a Totally Unexpected Turn
Customer care can be unforeseeable-- in some cases aggravating, other times downright funny. These 13 stories from our readers display minutes when customer support didn't go as prepared, providing unexpected twists, chuckles, and even heartfelt endings you will not see coming.1.I spilled coffee on my laptop computer and called tech assistance in tears. The guy on the other end stated, "Did you attempt turning it off and on?" I screamed, "It IS off-- it's swimming in mocha!" He stated, "Well, now it's a macchiato."2.I asked a Walmart worker where the bread was. He whispered, "Aisle 12." I stated, "Why are you whispering?" She responded, "Because breadsticks are sleeping." I'm uncertain if I was frustrated or amazed.3.I purchased shoes online, and they sent out 2 left ones. When I grumbled,...